Four Points By Sheraton Caguas Real Hotel, Caguas
About the Hotel
The Four Points by Sheraton Caguas Real Hotel & Casino is situated at 500 Alhambra en Granada Boulevard in Caguas, Puerto Rico. This non-smoking hotel features modern accommodations and offers amenities catering to both business and leisure travelers. Unique aspects include stunning mountain views and a tropical outdoor pool, providing guests with a serene yet vibrant experience.
Location
Located in Caguas, the hotel provides easy access to nearby attractions including several museums and cultural sites. Guests can explore local beauty with stunning landscapes and enjoy convenient transport options, with valet and self-parking available, though they may incur daily fees.
Rooms
The hotel features spacious air-conditioned rooms equipped with flat-screen TVs and coffee machines. Guests enjoy the comfort of Sheraton signature beds complemented by plush bedding. Many rooms also provide views of the pool area or the surrounding mountains.
Eat & Drink
Dining at the hotel includes the Bistro at Caguas, which serves regional dishes for dinner, and La Central Eatery & Bar, a family restaurant with a bar/lounge and pool view. The on-site casino also offers the Pasion Lounge, where guests can enjoy drinks, live music, and dancing on weekends.
Leisure & Business
The Four Points by Sheraton Caguas features nine event rooms designed with custom seating plans and equipped with AV technology. Guests can also take advantage of the outdoor pool for relaxation and a fitness center open 24 hours to maintain their exercise routines.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Video games
- Children's buffet
- Children's pool
- Water slides
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Casino
- Leisure/ TV room
Room features
- Air conditioning
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel was in a chaotic area of Caguas, Puerto Rico, but convenient for our stay. The rooms were clean and well prepared, although outdated. The service was friendly but lacked proactiveness in providing fresh towels. The dining was too expensive for the portion sizes. The location was good considering the circumstances, but parking fees could be more customer-friendly.
The hotel rooms were facing beautiful mountains and green trees, providing a serene atmosphere. The service from the employees was outstanding, always happy and helpful. However, issues with the TV and AC were noted in the supposedly renovated rooms.
I arrived at the hotel and was pleasantly surprised by the nice and clean rooms, although they smelled a bit old and musty. The staff was incredibly friendly and helpful, making my stay very enjoyable. The location was convenient for my needs, but the chaotic service upon arrival was a major downside. The dining options were delicious but lacked variety, and the facilities were adequate overall.